Warranty Policy

1. Slight scratches on the body are not a product quality problem, if the buyer minds, please place an order carefully.
2. Parts are provided free of charge during the warranty period, and the buyer bears the freight and repair costs. The product warranty period is as follows; other parts have quality problems when signing for receipt, please take photos or video feedback within 7 days from the day of receipt.
3. Warranty time starts from the date of shipment

Main Parts

Items: Battery, Motor, Controller and Charger

Warranty Period: 12 months

Function Parts

Items: Front light, Tail light, Brake light, Mechanical brake device, Electric brake and Electric accelerator

Warranty Period: 3 months

Appearance Parts

Items: Paint Logo, Decoration strip, Foot pad, Mudguard and Other accessories not shown above.

Warranty Period: No warranty.

Disclaimer

1. The damage caused by the modification of the vehicle by using non-original accessories is not guaranteed.

2. Damage caused by violent use or destruction is not guaranteed.
3. Damages caused by traffic accidents, natural disasters, and wars are not covered.
4. Damage caused by water ingress or soaking in water is not guaranteed.
5. If the parts are damaged due to voltage instability, the warranty will not be guaranteed.
6. Parts and accessories that have passed the warranty (guarantee) period are not guaranteed.

Important notes

If the outer package is obviously damaged when the courier delivers the package, please refuse to sign for it. If the buyer signs for the package, it will be assumed that there is no problem with the package.

If the product is damaged after unpacking, our company cannot claim compensation from the logistics company, and the relevant losses will be borne by the buyer.

The customer will be responsible for the costs of shipping both ways